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Citibank's loyalty program is called ThankYou Rewards. ThankYou Rewards Guide.

  • You can transfer your ThankYou points to many different frequent flyer programs. ThankYou points can be converted into frequent flyer miles with any of about a dozen different frequent flyer programs. This gives you the flexibility to take advantage of award space on over a hundred different airlines, and the ability to combine the points you earn from your credit cards and points you earn directly with the airline program. In many cases, you can redeem tickets for an upcoming flight, through one of several different programs, allowing you to take advantage of whichever program requires the fewest miles for any given trip.
  • ThankYou Rewards occasionally offers promotional transfer bonuses. While the promotion is active, you'll get extra airline miles when you transfer your ThankYou Reward points. For example, if Citibank is offering a 40% bonus for British Airways, you'll receive 14,000 British Airways points, for every 10,000 ThankYou points you transfer. Take Advantage of Transfer Bonuses to Get More Value from Your Reward Points.
  • Unlike Ultimate Reward points, the only good option for redeeming your ThankYou points is for frequent flyer tickets. ThankYou Reward's transfer rates for hotel programs aren't very attractive, it doesn't partner with Soutwest, and you'll only get 1.25 cent per point when you use them to purchase travel through Citibank.
  • We value ThankYou points at 1.5 cents each. Because you can take advantage of award space and "sweet spots" from many different frequent flyer programs, and the occasional transfer bonus, ThankYou points are generally worth more than any single type of airline miles. If you highly valuable premium-cabin award tickets, ThankYiou points are worth even more. If you want to avoid the hassles associated with frequent flyer tickets, they are worth a lot less. In almost all cases, they are less valuable than the other transferable reward programs, but still well worth acquiring. How Much are Points Worth?